Frequently Asked Questions
Answers to the most common questions.
Got questions? We've got answers.
متجرك is a multi-vertical commerce platform built for Egyptian businesses. It provides tailored store management solutions for electronics, fashion, and general retail — all on one platform.
Each vertical includes industry-specific features. E-Store has repair tracking and product specs. Lebsa has size charts and lookbooks. متجرك provides a flexible setup for any retail category. All share core POS, inventory, and customer management.
Yes! Every vertical offers a 3-month free trial with full access to all features. No credit card required to start.
Absolutely. The entire platform is Arabic-first with full RTL support, Arabic receipts, and bilingual content. You can switch between Arabic and English anytime.
We use bank-level encryption, daily backups, and Egypt-based servers. Each store's data is fully isolated with row-level security.
The POS supports cash, Visa/Mastercard, InstaPay, Vodafone Cash, Fawry, and split payments. More methods are added regularly.
We provide shipping to all 27 Egyptian governorates via Bosta. Prices are calculated by zone and shown to customers at checkout. You can use our shipping account or connect your own.
When a customer places an order, the system automatically sends WhatsApp messages — order confirmation, shipping notification with tracking number, and delivery confirmation. Messages appear from your store name.
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